Information We Collect
Empress Star Logistics (“we,” “our,” or “us”) collects information you provide directly to us, including:
Contact information (name, email address, phone number, mailing address)
Business information (company name, shipping details, freight requirements)
Employment information (for driver applications: CDL information, driving history, work experience)
Communications you send to us.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Process and respond to quote requests and inquiries
Evaluate driver applications and conduct background checks
Send you technical notices, updates, and administrative messages
Communicate with you about services, offers, and events
Comply with legal obligations and protect our rights
Information Sharing
We may share your information with:
Service providers who assist in our operations
Professional advisors (lawyers, accountants, insurers)
Government authorities, when required by law
Business partners with your consent
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Empress Star Logistics. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://empressstarlogistics.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out
SMS consent is not shared with third parties.
Opt In
By providing your phone number and opting in to receive text messages, you consent to receive SMS communications from Empress Star Logistics.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Empress Star Logistics. This includes SMS messages for schedules, appointment and service updates. Message frequency varies. Message and data rates may apply. See privacy policy at https://empressstarlogistics.com. Message HELP for help. Reply STOP to any message to opt out.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Request the deletion of your information
Opt out of marketing communications
Cookies and Tracking
We may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings
Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Empress Star Logistics
Houston, Texas
Email: [email protected]
Phone: (832) 278-1779